You still have some questions? Maybe here are the answers!
If you cannot find the answer here, please contact us by phone or send an e-mail!!
You can find the contact details here:
For pupils and parents
Does it cost anything if I want to join check-e.jetzt?
Which pupils can take part in check-e.jetzt?
Where can I register?
Why does a teacher or (school) social worker have to sign the registration form?
How can I change my details after registration?
What happens after my registration?
We will call you or your parents to get to know you better and to find out in detail which learning guide would suit you best.
What criteria will be used to be assigned to a learning guide?
We have a look at the class you are in, the type of school, the subject; and you can also decide whether you would prefer a man or a woman as your learning companion.
How and where does the meeting with the learning guide take place?
When we have found someone, we will arrange an appointment with you and the learning guide to meet digitally on the learning platform. The meeting should also include an adult person who knows you (parent, teacher, social worker). After the meeting, you can decide whether you want to go ahead with the learning support.
Which service is used for the online learning support meetings?
We use a video conferencing tool based on Jitsi. This runs on a stand-alone server and complies with data protection guidelines.
Registration is not necessary; you can use it directly via your smart phone, computer or tablet.
Should or may parents/guardians be present at the online meetings?
For pupils up to 16 years of age a parent or guardian should attend the initial (getting-to-know you) meeting. Normally no other adult person is present at the other meetings.
How often do the meetings take place?
As a rule, learning support takes place once a week. Other arrangements can be made in consultation with the coordinator.
My learning guide does not respond. What can I do?
The best thing to do is to contact the coordinator at firstname.lastname@example.org or call 0711-21321686. We will then clarify what the problem is.